Digital Solutions

From the moment you pick up the phone to dial a customer, send an email, update a client file or complete a project, our communication solutions can be integrated seamlessly into your business so that everything is taken care of in the background while you focus on what you do best – running your business. Our solutions can be run independently or stacked together – reducing your reliance on multiple suppliers.

What can we do for you?

Voice Solutions

Our Voiceover IP is a complete end-to-end solution from the phone all the way to handoff to the destination provider. We offer a full telephony management and reporting system, fully integrated predictive dialler solution and various hardware rental packages. Voice gateways are connected to multiple interconnects in different physical locations and using different networks.

Our Dialler improves interaction by using click-to-dial and predictive Preview, Skill-based Routing, Dynamic state change, Call Labelling and Campaign Management, all with sophisticated Dynamic Reporting to keep you informed.

Mobile Communications

Grandcom can take care of all your mobile communication needs, from distribution of bulk sms, mms and email, through to delivery of documents straight to your customer’s phone. Important or confidential documents can be sent, uploaded by customers and even electronically signed quickly and seamlessly without the need for complicated apps. Create, send, manage and track rich media messages for company meetings, training sessions, announcements and incentives.