Increase Contact Ratio
To improve the contact ratio, it is important to implement strategies that prioritize seamless communication and engagement. Using multiple channels such as email, phone calls, social media, and in-person meetings can expand the reach and frequency of interactions with customers or clients. Personalizing communication to suit individual preferences and needs can also help build stronger connections. Additionally, using automated tools for follow-ups and reminders ensures consistency and timely responses. By continually refining these approaches, businesses can effectively increase their contact ratio and strengthen relationships with their audience.
How we Increase Your Contact Ratios.
Use multiple communication methods through a single platform..
Access single customer view analytics and reporting tools across all communication methods.
Enjoy 99.9% Uptime on voice gateways.
Receive 1 to 1 support 24/7.
SMS
Send bulk SMS to mobile devices using the Grandcom communications platform or integrated API. Receive real-time or batch replies and set conditions for inbound messages. All messages sent through Grandcom will have delivery reports, which can be instantly generated.
MMS
Distribute bulk MMS to mobile phone devices through the Grandcom communication platform or integrated API. Our MMS solution enables clients to send multimedia messages, including videos and GIFs, to mobile devices without the recipients having to click on links to see the media images. All messages submitted via Grandcom will have delivery reports returned, which can be instantly generated.
POWER CONTACT
The Grandcom Message Link solution securely delivers documents, such as statements, legal notices, policies, bills, images, and other confidential documents, directly to your customer’s mobile phone. You can track if a recipient has received and opened a document, and you can tailor your mobile link to meet the specific needs of your business.
CONTACT CENTRE
We offer comprehensive voice solutions that cover everything from phone and contact centre interfaces to handoff to the destination provider. Our Grandcom voice gateways are connected to multiple interconnects in different physical locations, and we offer various voice interface options including CISCO, 3CX, and Microsoft Teams.
Our Email Solution simplifies the process of sending emails to large subscriber lists. It offers the tools and insights needed to run successful email campaigns, saving time, enhancing engagement, and boosting the overall effectiveness of your email marketing efforts. We maintain high email deliverability rates by using dedicated IP addresses and adhering to best practices.